Evaluating Employee Performance | CPE Accredited Course

Course Agenda

MODULE 1

Introduction And Overview

MODULE 2

Why Do We Evaluate Employee Performance

Understand the impacts of effective employee evaluation to employee satisfaction

Learn how to analyze and utilize the OPM model as a part of performance evaluation

Understand the evaluation process necessary to gauge an employee's contribution to the organization

MODULE 3

Setting Performance Expectations

Learn setting performance expectations that employees understand

Help employees understand their own progress toward mastery

Understand how to utilize employee goals using the

SMART criteria and reach mutual understanding of performance expectations

Identify criteria to align employee performance with strategy and set goals

MODULE 4

Assessing Employee Performance

Differentiate performance from documented expectations and goals

Learn how to utilize performance standards to gauge task performance

Learn how to utilize outcome metrics to gauge goal performance

Identify performance gaps and determine the potential sources and reasons

Learn assessment considerations for an effective feedback discussion

Learn how to guide employees to work-related learning to help them and the organization

MODULE 5

Delivering Performance Feedback

Understand the importance of providing employees with a valuable feedback

Specify factors in creating feedback that has the most impact on performance

Enhance methods in delivering feedback in a constructive conversation

MODULE 6

Addressing Performance Issues

Learn how to handle poor performers in the organization

Identify the steps for dealing with a poor performing employee

Know how to deal quickly in mitigating the effects of a poor performer

MODULE 7

CASE STUDY: Removing a Poor Performer

MODULE 8

Rewarding Employee Performance

Understand how you can enhance engagement by rewarding good performance

Recognize ways to tailor your reward structure to your employees

Identify ways to create a transparent rewards process that employees believe is fair, predictable, and achievable

MODULE 9

Rewarding Employee Performance

Understand how to drive employee development through performance evaluation and treat employee performance on an individual basis

Assess and utilize your Performance Management Checklist efficiently as a tool for improved performance

Identify key drivers to evaluate employee performance