TRAINING PROGRAMS
Developing Performance Measures
This course guides practitioners to understand critical linkages in an organization’s strategic and operational environment and identify the critical measures needed to evaluate program performance.
Developing quality performance measures is more than tracking expenditures and project timing
Proper performance evaluation requires your organization to develop meaningful performance measures; measures that show progress toward achieving expected outcomes. Organizations often have too many measures, High-Performing organizations use the critical few Key Performance Indicators to communicate their program's progress.
INTENDED FOR:
Leaders, key stakeholders, and project teams
MODULES6
TRAINING FORMAT
Virtual-Live
CPE CREDITS
16
PRICE
$1595 USD
Course Objectives
With the Developing Performance Measures Course attendees will learn how to define and utilize the right measures in their management program. They will learn how to use tools and processes such as fishbone, SIPOC, and others to identify the measures that are important to their programs. This will provide leaders with the information they need to address the Evidence Act and GPRAMA needs.
Understand the different types of measures
Develop, define, and use quality performance measures
Set targets to achieve program results
Use performance measures to evaluate results
Course Instructor
Heather Bray
* Course instructors may vary based on the availability of our fellows
Upcoming Dates
Developing Performance Measures
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Dec 7-8, 2023CLOSED
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Jan 11-12, 2024OPEN
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Feb 8-9, 2024OPEN
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Mar 7-8, 2024OPEN
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Apr 4-5, 2024OPEN
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May 9-10, 2024OPEN
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Jun 6-7, 2024OPEN
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Jul 11-12, 2024OPEN
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Aug 8-9, 2024OPEN
Course Agenda
MODULE 1
Measuring Performance for Results
- Performance Measurement is not about Mandates, it’s about Management
- Long-term Move to Performance
- Why Measure?
- Types of Measures
- Performance Measurement is a Culture Shift
MODULE 2
Identifying Characteristics of Effective Performance Management Systems
- Effective Performance Management Systems
- Measuring Your Performance Management System
- Checklist for Effective Performance Management System
MODULE 3
Developing Measurable Outcomes
- Identifying End Outcomes
- Intermediate Outcomes Target
- Changes in Attitudes, Behaviors, or Conditions to Achieve End Outcomes
- Performance Measures Definition
- Developing Measures Checklist
MODULE 4
Seven Steps to Using a Performance Logic Model to identify Performance Measures
- Building a Performance Logic Model
- Separating Activities from Outputs
- The “SMART” Criteria for Performance Measures
- Performance Measure Selection Criteria
- Selecting Your Measures: The Program
Performance Assessment Window - Checklist
MODULE 5
Evaluating your Performance Measure
- Evaluate your measures for effectiveness
- Ensure they are achieving the greatest impact on your organization
- Review the 5 W’s
- Important of evaluating measures
MODULE 6
Tools and Templates to help you Develop Performance Measures
- The fundamental principles for good performance measurement
- Identifying the right attributes to capture
- The tools to think through your measure development
Why Learn With The
Performance Institute?
Subject Matter Experts
We provide cutting-edge expertise in the design, implementation, and evaluation of strategies to solve operational challenges and enhance individual, managerial and organizational performance.
Proved Methodology
The Certified Government Performance Manager (CGPM) program helps organizations build strategy and performance management competencies across all levels of government.
CPE/ NASBA Accredited
Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.
Why Learn With The
Performance Institute?
The Performance Institute is a nonpartisan, private think tank seeking to improve public and private sector performance through the principles of transparency, accountability, performance, and engagement. We provide CPE and NASBA accredited trainings and certifications in performance-related areas, such as benchmarking, strategic planning, and emotional intelligence.
Contact Us
Find out how we can help your organization improve performance.
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