TRAINING PROGRAMS
Benchmarking
Recognize benchmarking as a tool with helps improve performance in an organization. Learn to determine the appropriate type of benchmarking for your organization and
understand the steps involved with a benchmarking effort.
Utilize performance benchmarking to drive improvements in government
Recognize benchmarking as a tool with helps improve performance in an organization. Learn to determine the appropriate type of benchmarking for your organization and
understand the steps involved with a benchmarking effort.
INTENDED FOR:
Leaders, key stakeholders, and project teams
MODULES
5
TRAINING FORMAT
Virtual-Live
CPE CREDITS
8
PRICE
$1095 USD
Course Objectives
Government agencies at the federal, state, city, and county levels continue to focus on improving efficiency and effectiveness for a transparent government. Benchmarking is the process that enables a clear comparison of a variety of variables (cost, performance, time, quality, required resources) for the same function across different departments within the same agency. Comparisons to other agencies as well as government and non-government comparisons are made
Selecting The Right Benchmark
Identify the right benchmarks to use in measurement-resistant government settings
Benchmark Analysis
Pinpoint specific areas where performance can be improved – what is really driving performance?
Reporting And Comparing
Identify how you compare with key benchmarks – and report progress
Clarify
Identify the importance of having a clear desired outcome for your benchmarking effort
Course Instructor
Heather Bray
* Course instructors may vary based on the availability of our fellows
Upcoming Dates
Benchmarking
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Nov 29, 2023OPEN
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Feb 14, 2024OPEN
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May 15, 2024OPEN
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Aug 14, 2024OPEN
Course Agenda
MODULE 1
Introduction to Benchmarking and Best Practices
Recognize where to use benchmarking as a tool with help improve performance in organization
Determine the appropriate type of benchmarking for your organization:
Practices vs Performance Benchmarking
Understand the steps involved with a benchmarking effort
The importance of having a clear desired outcome for your benchmarking effort
MODULE 2
Strategy and Planning
MODULE 3
Data Collection and Reporting
Collect data for internal performance baseline
Gather data from external benchmarking sources or organizations
Validate and verify data and results
Develop reports
MODULE 4
Analysis
Analyze performance gap
Research high performing organizations for best practices
Develop best practice analysis and
recommendations report
Obtain management approval for
recommendations
MODULE 5
Implementation
Initiate formal projects for
implementation
Monitor implementation against
performance baseline
Why Learn With The
Performance Institute?
Subject Matter Experts
We provide cutting-edge expertise in the design, implementation, and evaluation of strategies to solve operational challenges and enhance individual, managerial and organizational performance.
Proved Methodology
The Certified Government Performance Manager (CGPM) program helps organizations build strategy and performance management competencies across all levels of government.
CPE/ NASBA Accredited
Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.
Why Learn With The
Performance Institute?
The Performance Institute is a nonpartisan, private think tank seeking to improve public and private sector performance through the principles of transparency, accountability, performance, and engagement. We provide CPE and NASBA accredited trainings and certifications in performance-related areas, such as benchmarking, strategic planning, and emotional intelligence.
Contact Us
Find out how we can help your organization improve performance.
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